Question 1

Is laser hair removal safe for dark skin tones?

Accepted Answer

Yes. SKINX SPA uses SharpLight DPC Pro technology, which treats all skin types and tones (Fitzpatrick I–VI). We always begin with a free consultation and test patch to confirm the ideal settings for your skin.

Question 2

How many laser hair removal sessions will I need?

Accepted Answer

Most clients see optimal results with sessions scheduled every 6 weeks. Package options of 4–5 sessions are available for the best long-term reduction. Note that blonde and grey hair cannot be treated with laser technology.

Question 3

What is microneedling with Salmon DNA (PDRN)?

Accepted Answer

We pair the Dr. Pen A20 microneedling device with PDRN Salmon DNA serum, a regenerative compound that boosts collagen production at a cellular level. It targets acne scars, enlarged pores, hyperpigmentation, melasma and fine lines.

Question 4

Where is SKINX SPA located?

Accepted Answer

We're at 36 Salem Rd S, Unit B, Ajax, Ontario L1S 0E7 — serving Ajax, Pickering, Whitby, Oshawa and the entire Durham Region. Free parking is available on site.

Question 5

What are your hours?

Accepted Answer

Monday to Friday 10 AM – 7 PM, Saturday and Sunday 10 AM – 5 PM. Book online anytime through our booking page.

Question 6

What is your cancellation policy?

Accepted Answer

Please give at least 24 hours notice to cancel or reschedule. Cancellations made within 12 hours incur a 10% fee, and no-shows are charged 30% of the service cost. Deposits are non-refundable but can be applied to rescheduled appointments with proper notice.

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